Privacy Policy for Australian Website Visitors
Last updated: 24 September 2026
Casino Hub Au ("we", "us", "our") operates the website casinohubau.com. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have in relation to it. By using this website, you agree to the practices described in this policy.
Table of Contents
Compliance notice for Australian visitors
Providing online casino games (including online pokies/slots, roulette, blackjack and online poker) to customers in Australia is illegal under the Interactive Gambling Act 2001. Licensed Australian operators are limited to sports and race wagering. We do not present offshore online casinos as legal or licensed options for Australian players. This policy applies to our information handling practices generally, including for visitors from Australia.
What information we collect
We may collect the following categories of personal information:
- Information you provide: your name, email address, and any messages you send us through contact forms or at [email protected].
- Technical information: IP address, browser type, device information, pages visited and referring pages.
- Cookies and similar technologies: see the “Cookies” section below.
How we use your information
We use personal information to:
- operate and maintain the website;
- respond to your enquiries and communications;
- analyse how the website is used so we can improve its content and performance;
- comply with applicable legal obligations.
We do not sell your personal information to third parties.
Legal basis for processing
Where the GDPR applies, we rely on the following legal bases:
- Legitimate interests — operating and improving the website, and communicating with you in response to your enquiries.
- Consent — where required, for example for non-essential cookies or optional communications. You may withdraw consent at any time.
- Legal obligation — where we must retain or disclose information to comply with law.
Cookies
Our website uses cookies and similar technologies. Some cookies are strictly necessary for the website to function. Other, non-essential cookies (including analytics) are only set with your consent. When you first visit, you are presented with a cookie banner where you can accept or reject non-essential cookies. You can change your preferences at any time and withdraw consent through your browser settings or via the cookie banner.
Sharing of information
We may share personal information with service providers who host or support the operation of the website, under arrangements requiring them to protect your information. We may also disclose information where required by law or to protect our legal rights.
Data retention
We retain personal information only as long as necessary for the purposes described in this policy, after which it is deleted or anonymised.
Your rights (Australia)
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:
- access the personal information we hold about you;
- request correction of personal information that is inaccurate, out of date or incomplete;
- request that we stop using or disclose your personal information for direct marketing;
- complain about our handling of your personal information.
Requests and complaints can be sent to [email protected]. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC).
Your rights (EEA/UK and other jurisdictions)
Where the GDPR or UK GDPR applies, you have the right to:
- access your personal data;
- rectify inaccurate personal data;
- erase your personal data in certain circumstances;
- restrict or object to processing;
- data portability;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law.
Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
This website is not directed at persons under 18 years of age. We do not knowingly collect personal information from children.
Responsible gambling
If you are registered with BetStop, the National Self-Exclusion Register, please note that licensed Australian wagering providers must close your account and cease all marketing to you. We do not send marketing materials to persons registered with BetStop. If you believe you have received marketing from us in error, contact [email protected]. Support resources are available through national helplines and state-based gambling support services.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at [email protected].